Shipping policy

Shipping Policy

Processing Time All orders are processed within 3–5 business days. Orders are not processed or dispatched on weekends or bank holidays.

UK Delivery We currently ship within the United Kingdom only.

Standard delivery: 5–7 business days Express delivery: 1–2 business days (where available)

Shipping costs are calculated at checkout.

International Shipping We are not currently shipping internationally, but we have exciting plans to expand in the future. Sign up to our mailing list to be the first to know when we ship to your country.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Lost or Delayed Orders If your order hasn't arrived within the expected timeframe, please contact us at florish.team@gmail.com and we'll do our best to resolve it promptly.

Returns & Exchanges Please refer to our Returns Policy for information on how to return or exchange an item.